When they say Antivirus is free!

  marie-anna 06:01 28 May 2017
Locked

I would like to know what to look for in the Antivirus is Free, what I mean is when I look for and Antivirus to protect my computer how to make sure that it's 100% free of charge! I have taken ScanGuard it was free to download and me I email the company to ask them if it (ScanGuard) was free they replied that it all depend on how hard it is to fix the problem so then I decided to delete it...this is why I want to know how to make sure I'm making the right decision so I won't have a bad surprise!

  hastelloy 09:41 28 May 2017

Avast is a good free antivirus. Like all the free ones you will regularly be asked if you want to upgrade to the paid for version. You don't need to.

  HondaMan 11:12 28 May 2017

I use AVG Free on all my computers, both Macs and Windows. I is free, provided you do not download the "Pro" trial version and is very good. Look at the reviews.

  The Kestrel 11:36 28 May 2017

I have used AVG free for many years and have never had a virus attack that AVG did not recognise and deal with.

  Forum Editor 16:48 28 May 2017

I have also used the free version of AVG for years, and in all that time I have not had a single virus infection on any of my computers.

  HondaMan 18:09 29 May 2017

Pheew! Glad I got the right thing.

  Burn-it 22:25 29 May 2017

Most free AV companies provide both the free and a paid for AV. The big difference is the cost of them doing any recovery for you should one slip through. The paid one is also usually an "insurance" that will go towards paying for the recovery. The free one will not include any recovery costs and therefore you would have to pay on a time per hour basis on top of a basic fee. They DO have to make some money somehow!!

  lotvic 17:55 30 May 2017

The paid one is also usually an "insurance" that will go towards paying for the recovery.

Burn-it, curious, never heard of (antivirus company) "them doing any recovery for you should one slip through" care to explain further?

  Burn-it 22:40 30 May 2017

In the companies I have worked at, if a virus gets past the Anti-Virus product that is installed then the company that made that product have provided resources to assist with the recovery from the damage caused. It helps them to understand the virus better and keeps the customer happy.

  Forum Editor 22:57 30 May 2017

Burn-it

"The paid one is also usually an "insurance" that will go towards paying for the recovery. The free one will not include any recovery costs and therefore you would have to pay on a time per hour basis on top of a basic fee."

That's a new one on me. Like lotvic, I have never heard of an anti-virus software company providing resources to help with virus damage. If they did that, they would be inundated with claims.

Care to mention which anti virus companies you're referring to?

  Burn-it 23:44 01 Jun 2017

Sophos, and I am talking about corporate licences.

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